Foreign staff that couldn't speak English. Noisy location. No toileteries provided. Shabby reception and lift/corridor areas. Poor facilities for a very high room rate with no breakfast provided. Dangerous sash windows. Booked twin room but given a double room.

Very comfortable bed, lovely room, excellent location for greenwich summer music festival

Shower very poor pressure, only one teabag for two people

Handy location for O2, nice bar with locals.

poor service on arrival, had to wait ages to be given key, also rooms look much nicer on the website than reality.

The room was very clean and comfortable and had a nice bar. Hotel was in great location.

Location

Cleanliness of rest of hotel, lift smelly as if rubbish taken from kitchen used in same lift. Assistant manager came across rude when given twin room when requested double room and asked to move. However twin room was better so stayed with that. Rooms that were refurbished were very nice however there was a funny smell in the room??

Convenient location and well-appointed rooms. The pub downstairs does some nice beers.

Staff are clearly busy with the pub part of the business and it's very difficult to get them to focus on hotel guests. Each and every day I had to ask for my breakfast at least once and for the first two days I didn't get any milk for the cereal so was left with only the rather disappointing croissants.

Location was excellent for the o2

Having to eat breakfast in the bedroom wasn't good

The room was comfortable and the hotel well located for my business in the area. There was aplentiful supply of tea and coffee with fresh milk.

The breakfast was abysmal by any standard of 'continental breakfast'. Over the two nights we had cereal (no choices just two boxes left by staff), yogurts (on the first night only), croissants that were past there best, and 'fresh' fruit (each day we had two orange and on both days they were so old they no longer had and juice in them) the bannas were ok.

The mitre is ideal for exploring historic Greenwich; only a few minutes walk from the station, Greenwich Hospital, Queen's House etc. Bar meals were good and with ample size portions based..

The receptionist could have been a bit more welcoming

All members of staff were very friendly

The wireless is unreliable.. When it works, which is rare. Its easier to predict the weather than it is to tell when someone will come and do the room. Breakfast included is actually a box of cereal and some apples.

Location to O2 arena

Above a pub/restaurant and irish bar next door.We stayed on a wednesday so was quite.

Concept of a bed-sit with kitchinette was new to us but worked very well for our stay. Breakfast items were supplied in the kitchen for a continental style. Fresh milk in fridge was great improvement on plastic variety. Zany shape of room. Bar area very busy but friendly staff. Good range of beers. Being a Grade 2 listed building gave it a natural charm. LIft good. Manager for our visit very helpful and pleasant.

Concept of breakfast in room not made clear on website.

The bedrooms have been refurbished and were very clean and tidy. Addition of 'kitchen facilities' (ie fridge, sink, microwave) - excellent idea -

Beds clean and comfortable,furnishings obviously new, but why have the management wasted money on putting in a kitchenette(with no pots/pans) and a microwave when the rooms which have just been refurbished, will stink of cooking?The other criticism is the bath is so close to the toilet that you have to climb in the bath from the end,and you cant push the shower screen away from the bath.And the bin hadnt been emptied,and only small bars of soap supplied.

Left standing at bar for ages before possible to check in.On enquiring what time breakfast was, guy at reception looked sheepish and said its already in your room!!This was at 6pm and we could have been checking in even earlier at say,2pm.Of course the next morning the 2 small croissants were stale and hard. When we went to check out we showed the receptionist an orange that had been left for us, it looked like a shrivelled head and even she said it looked 2 weeks old! Apparently breakfast used to be served downstairs but the management have stopped this, presumably to save money.

Room maintenance was brilliant. Room was clean. Very convenient to access from Greenwich station. Price was reasonable for twin room.

I did not know how to connect to wifi. There is no instruction in room. A little bit noisy at night because of location. staircase was steep. I did not know when main entrance door was closed. When I went back late (22pm or so) main entrance door was closed (pub was open, so I had no trouble practically :) ).